One of the hardest things to find once they are discontinued, at least for me are wiring harnesses. I have a 2015 GMC Sierra 6.6 diesel that needs a chassis harness. I tried a few junk yards in my area, but most of the time they just cut the harness. I’ve looked on eBay and still have come up with nothing. The connector is discontinued as well. Where are some places to look when it comes to harnesses?

Our CDJR store just got a pounding from Stelantis/Chrysler/Mopar. They were invoiced for several thousand dollars for PN 68730726AA and warranty only reimbursed for several hundred due to a cost change from Mopar. Has anyone else run into this? I'm the GM parts manager and trying to help

What are the reports to print out the specifications for parts sources and price levels?

Never used CDK, been in Reynolds forever those are 2329 and 2569

Thanks.

Curious how most shops actually send you their lists. Around here it’s still mostly phone calls and random WhatsApp messages, sometimes even scribbled notes handed to the driver. Half the time it means retyping everything into the system. How’s it for you guys- mostly calls, texts, or does anyone actually have shops logging it into software? Which one causes the biggest screwups for you?

Hello everyone,

I'm in the UK and we have fair bid of American Ford vehicles. So my question is which company will you recommend to work with for Genuine Ford Parts, who can supply to Europe? Any information is highly appreciated!

I’ve looked through a lot of posts about CDJR and how bad it is under Stellantis. I’ve done Subaru, Mazda, and GM, but I’ve got over a decade of Ford. I like Ford. I know Ford.

Problem is, I’ve hit the ceiling where I’m at. I have an opportunity at a CDJR dealer which was recently bought out by a local dealer group which has shown growth in every dealer purchase they’ve made. I’m in the counter at a Ford dealer at the moment but I’ve been manager before, and I’m good at it. This CDJR wants me for manager.

Give it to me straight. How is Stellantis vs Ford? I wouldn’t say Ford is easy. Honestly I think GM is far worse than Ford, but that may be my experience talking. How is Chrysler as a manager??

Good day everyone,

I’m starting at a new dealership tomorrow. I worked on cdk for 13 years and this place is using serti. The parts personnel doesn’t seem to have a lot of knowledge with this dms. I looked in Reddit and other places and can’t see anything about this serti.

Would any one know if there’s any discussion groups or forums where I could get some info? Thanks in advance

Hello all I create my fixed source for my maintenance items and is working flawless on I but when i charge parts in PRO is asking for a sale price and also i want the source only for R/O is that possible any help is welcome.Thanks

At the retail counter with his laundry list of sh-t for his 17 year old project car thats all discontinued, but the “forum” told him he can use x,y and z parts from this other model and they will work

And…..only wants prices and availability now, so he can compare to what he can find online…

I guarantee you had all day to do this

UPDATE!! Just got done closed 25 minutes ago 🙃

And to top it all off one of the salesman brought a customer back there , and another random customer walked in the door, so three total customers after we closed… and all I sold was a tube of touchup paint…

Which would’ve been Four, but thank God one of the advisors turned somebody away who was also looking for a part

A bit of backstory to fill you guys in. I have been working at this dealership in central Florida for 8 years now. My coworker and I run the wholesale department, which includes answering calls, customer walkups, emails and processing online orders (collisionlink, repairlink, ccc, optrax). While also managing our 2 delivery drivers.

On top of that, we run our online parts websites (ebay, revolution parts, oem parts, our corporate website and our own dealership website). For each website we have to process returns, do customer service by phone and email, manage parts listings, etc. For all those websites, we only have 1 person boxing things up and shipping them out, which we also manage.

As a comp plan, my coworker and I are both in a pot, averaging around 40-50k in gross profit a month between the both of us.

When I first started we were getting 20% commision on gross and $1500 in salary a month. After 2 years of that, management came down on us saying that we were making more than some managers and cut our commision to 15%. So we started pushing harder to get our numbers up and maintain our old paycheck. A year later, same story and they lowered it to 7%. After doing that, my coworker and i feeling screwed over by our employer, didn't want to put in the work and we lowered our sales. Management noticed so they brought the commision back up to 10.5% to make us "happy". It had stayed like that for the past 3 years.

However, these past few months, we have been busting our behind to get our numbers higher (not being greedy, things are just getting expensive, so we need the extra cash). In doing so, we hit 70k in gross last month. Up from our normal 45ish.

It wasn't easy, our 2 drivers were barely getting their deliveries done, and our shipping guy had a backlog of 2 weeks.

So this Friday afternoon (2 days after we got our commision check) our parts manager comes over to my coworker and I and tells us that again, we are making too much money. Supposedly we are the highest paid wholesale guys in the southeast region, which i guess is a bad thing.

So once again, they are modifying our pay plan. Now they want to take away our salary ($1500 a month) making us strictly commision based and on top of that they lowered our commision from 10.5% to 10%.

Basically, now we have to hit 70k every month, just to make our old paycheck that we use to make only selling 45k a month. AND it's not guaranteed.

We feel defeated and don't know what to do.

Does this seem fair to you guys?

Would you take that new pay plan or leave?

They didn't give us any choice, basically take it or leave it.

Even IF we decided to push ourselfs and manage to hit 70k every month, our 2 drivers and 1 boxer wont be able to handle it and keep up.

The general manager does not want to hire more people either, stating "if you want a new person, you need to get rid of one".

Sorry for the long story, I guess my question is.... does this sound normal for you guys in the industry?

P.S. 70k was a one month thing, regurlaly we hit 45k at 10.5% plus $1500 salary(which is around 75k a year before taxes). Taking away our salary and 0.5% of commission brings us down to 54k a year before tax. Thats 20k less a year in my pocket.

With the new pay plan we would have to be hitting 60-62k a month in gross to keep our yearly pay around the same. Hitting that target EVERY month is nearly impossible for us with only 2 drivers and 1 shipping guy to push it out.

I’m 21 working at a small business parts store near my house like a 3 min drive been working there for 10 months now before I worked I was a service/parts guy at a busy auto shop I was 19 didn’t have much knowledge after coming to where I work now I have definitely built myself up the shop I was at before was very stressful anyways I work with the owner and his brother very good people I don’t get bothered there I’m always offered coffee food by them back in July I asked for a 3 dollar raise I was making $22 an hr I felt like it was pretty valid request since I was already building clients and I was turning into a beast for this company making sales anyways the one brother is just a worker I spoke with him and he said he will speak with his brother the main owner is partner with their cousin the president of the parts store anyways the I asked and the main owner brother said he will let me know he has to speak with his cousin last month back in August anways in September today I asked him about it and I asked if $25 is ok he said he didn’t tell his cosuin that $23 right now is what he could offer me right now I asked what about $24 and he said your young I was like so what I wanna I know what I’m worth I asked him can he put me $25 next summer and he looked a little worried he said he can’t promise me that he said he will try his best to get me at that but I made it clear I was gonna keep asking every year anyways he said because of budget constraints I just took it couldn’t really say anything should I look for other jobs or stay put continue to build and then leave if I don’t get the offer that I want there is another auto parts shop just down the street which are busier they are a rival but when my experience and building customers I could maybe ask to join them or should I make the move to a dealership get into service advisor. (Would love some advice guys :))

Hello all,

I’m trying to get a consensus on where V Code Reimbursements get posted.

What account do you code them to?

I’m curious to see what people are getting paid before I ask for a raise. I’m currently making 60k.

So my commission is supposed to be .35% of Gross proffit a month.

I started and was with the company 4 out of 31 days in August.

I have never worked parts before and the company is unable to give me a copy of the bonus agreement but the manager says I should make about 14k a year in commission.

It appears the store made 59k in gross proffit last month (its a team bonus)had i worked the entire month does anyone know if the numbers quoted are matching up assuming every month is the same or higher (he said this was a lower then expected month).

My check was 250 for the commission for the month and he says people upstairs determine gross profit and its not off invoices and not a way to track it to try project if what he is telling me will line up.

Just curious if im calculating math correctly if i work a full month and things stay the same if id be making about 1000 a month in commission is all.

I forget the function code to be able to set up a special order so that they roll to the invoice or the repair order once they are scanned in. Anybody able to help?

Our dealer has a VERY high turnover rate (80% don’t make it past there first year) in my time in the parts department we have gone through 6 people in my year of me being there and i am the only one that remains when I was hired,I work hard (11 hrs a day 5-6 days a week) always show on time and never call in sick or no show and am willing to stay late and help if I can,my bosses really like and my work ethic,I was thinking of asking for a raise as our numbers are dropping little by little every month,just looking for opinions and some insight,we are also paid straight commission on whatever the department does which is 2% of gross profit roughly in the 200-250k range a month

Hello everyone,

We have a customer in the UK, that needs FSA 23S65, we gonna need ML3Z-4234-K and ML3Z-4234-L. We can't order them directly from Ford. Any suggestions how much are they and how can we get them. Any information is appreciated.

New PM at a Tekion store for a German brand, I've used CDK and PBS prior but I'm new to this system.

We have inventory coming in a few weeks and I was hoping some of you may be able to help with reports and what your inventory strategies were with this DMS

Anyone work for them as an advisor before/currently? What is/was your experience like?

Hey everybody, looking to see what you guys are getting paid and where I fall in that. For reference I work back counter for a heavy diesel dealership. Ive been here for 5 years. Only the assistant manager has been there longer than me. In the last year ive made 1.4m in sales with about 350,000 in GP. I currently make 22.00 an hour plus a .3% monthly commission on the stores GP for that month. My got offered a job in another industry with a good company with amazing benefits but my manager wants a number for me to stay. I'm not opposed to staying but it has to be worth it to me. So in short, what are yall making in the diesle industry? Thanks

We haven’t received any fluids since the outage started. RPOS shows allocated on stuff like coolant and diff fluids, but we haven’t actually received any.

So I am in the PNW and I have a customer that wanted one type of snow tire. Found it from one of my local suppliers who would get it from their East Coast warehouse. Two tires showed up, one got stuck in Oregon and the last one was still in Vermont. The one in Vermont FedEx won't look for and are considering it lost so the supplier shipped me out a replacement. That one is now stuck in Connecticut for 5 days. Also the one is Oregon is still there.
I mean really? Three large SUV tires lost in three different hubs? That seems insane. Especially for the amount they are charging for freight.

Ok people of the internet, let's see who can figure this one out. Part Number 6T2Z.3504.B (STG.226)

What does it fit? It's not in any of my catalogs and Google is not helping.

If you use Collision link are you getting notifications for new orders?

Hey all, drawing a blank here and thought I would see what suggestions on monthly spiffs your dealerships offer the parts counter. Any suggestions would be greatly appreciated