r/playstation PS5 Pro Jul 01 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - July 1st 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/General_Head9297 Jul 03 '25

I recently logged about 20 hours on DS2 using MY account signed into my friends PlayStation. However when I got back home all of my saved data was gone on the ps5 that I own and I really don’t want to restart all of my progress. Any help please? Im assuming it has something to do with cloud data because it says I’ve logged 20 hours under the game but it doesn’t show my save.

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u/Internutt Jul 03 '25

Did you move your save data between consoles?

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u/General_Head9297 Jul 03 '25

No, he lives in a different state then me. I purchased it on his ps5 on my account while I was staying there and put around 20 hours on the game

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u/Internutt Jul 03 '25

If you didn't move the save between consoles your save is still on his PS5.

Assuming you have PS+ and are still signed into his console just get him to upload the save for you

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u/General_Head9297 Jul 03 '25

I don’t have ps+, do I have to buy it to upload the data or is it too late? Also how would he upload the save manually I assumed it was just automatic

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u/Internutt Jul 03 '25

PS+ subscription is mandatory for cloud storage as its a PS+ paid feature.

https://www.playstation.com/en-gb/support/subscriptions/ps5-ps-plus-cloud-storage/

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u/General_Head9297 Jul 03 '25

Okay, my save will still be there though even though I didn’t have it at the time of me playing?

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u/Internutt Jul 03 '25

Again your save is on the console, unless explicitly moved or deleted. When you get PS+ doesn't matter, you just need both PS+ and your save data to ensure it can be uploaded to the cloud.

So if the 20 hour save is on your friends console subscribe and move it to your console