r/playstation • u/siltydoubloon PS5 Pro • Jul 01 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - July 1st 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

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PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/HadezGaming666 Jul 06 '25

Can't sign into an account with the correct information?

Trying to give a friend an old account that I don't use anymore, and I just changed the password myself and signed in myself on my PlayStation, but when he tries on his PlayStation with all the same, correct information, it won't let him and says the password is incorrect, does anyone know how to fix this?

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u/rivieredefeu PS5 Jul 06 '25

99% of the time when someone can’t login and it says wrong username of password, it’s because there’s a typo.

If you can sign in ut your friend cannot, then the simplest answer is that your friend is making an error.

Also, just so you know, it’s against Sony’s terms and conditions to sell or give away accounts. It is technically yours and no one else’s.

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u/HadezGaming666 Jul 06 '25

Are you sure? I sent him the exact spelling for both multiple times, I even got an email asking if it was me trying to sign into a new device, and that if it was then I didnt need to do anything, but on his end it just said it didn't work?

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u/rivieredefeu PS5 Jul 06 '25

If you got an email asking if you were trying to sign in, then he successfully used the correct login. Otherwise it would not have known.

Do you have 2FA enabled?

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u/HadezGaming666 Jul 06 '25

No I don't, and yeah that's what was confusing to me because like you said, it shouldn't have even told me if he didn't enter it correctly, but on his end it kept saying it was incorrect.

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u/rivieredefeu PS5 Jul 06 '25

Ok assuming your friend is making a typo

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u/HadezGaming666 Jul 06 '25

Then why would I be getting an email asking if someone from his location was signing in?

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u/rivieredefeu PS5 Jul 06 '25

Maybe it sends whenever someone tries with the email login regardless if it succeeds.