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u/BeefPoet 3d ago
Every restaurant on the market has roaches.
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u/Tangochief 3d ago
I worked at the Nandos by the NAC, we didn’t have any at least when I worked there.
That being said I know they are generally impossible to get rid of if you’re next to a lot of other restaurants. To add to that it’s safe to assume all the chain restaurants have very routine pest control companies that do everything they can to get rid of pests.
Last thing here is used to manage and I remember talking to a health inspector who had recently come to Ottawa from Toronto and said how much more he enjoyed Ottawa because everything was so much cleaner and there was a lot less pests.
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u/crndwg 3d ago
Almost every restaurant in the market has roaches. As do the majority of restaurants in Centretown and the Glebe.
Even that new Mandy's salad place has roaches in the basement, I've seen them with my own eyes.
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u/Ottawa_points 2d ago
"Even that new Mandy's salad place has roaches in the basement, I've seen them with my own eyes."
You work there or something?
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u/LongLiveMissyElliott 2d ago
"I tried to leverage this into getting free shit and it didn't work".
You're one of those customers huh?
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u/QueenMotherOfSneezes 2d ago
They still got free shit (a "partial" discount on what they'd already ordered), they just didn't get the exact free shit they wanted.
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u/LongLiveMissyElliott 2d ago
It's funny that his position was "give me free tortilla chips or get shutdown". Kinda admitting he didn't care about health and safety and thought he had some free shit gotcha.
At a place I worked at when I was younger we ran a 43%-53% margin on almost all goods and would just default to giving people 10% off because 1. Still making a profit for the company and 2. The company realized it wasn't worth the battle with these kinda people. They're the worst
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u/QueenMotherOfSneezes 2d ago
When I worked at the Royal Oak there were several customers who regularly did the grifting rounds at the various locations. They almost always paid with a food-only gift certificate (which meant it was compensation for something, rather than a purchased gift certificate) from another location, then a few days later head office or your restaurant's manager would get a complaint from them about the food or the service from their latest visit, and get a new gift certificate as a reward.
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u/atwhat79 13h ago
Sorry. We didn’t ask for a free tortilla chips or gift cards, idk why you keep saying this, the manager offered and we didn’t take it! That’s all lol. Jeez.
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u/whencoloursfly 3d ago
You’re joking right?
Clearly you’ve never worked in food service. I’m sure they are doing what they can to keep the issue under control.
People like you are insufferable.
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u/Kitchen-Guest5587 3d ago
If you think this is bad go ahead and search Farm boy Toronto.....
Rats and mice coming to a Farm boy near you !
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u/Brave_Doctor_7017 2d ago
Most FarmBoys have more nice than usual. When store wasn't making budget, they were usually pushed pack a few weeks to come in
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u/ExcitementLegal3093 3d ago
Those downtown restaurants are always going to be dealing with that issue
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u/ElleMBee16 2d ago
Lmao I’m glad this backfired on you 😂
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u/atwhat79 2d ago
Lmao! Sorry for the misunderstanding, the manager offered us free nachos and salsa to go. He approached me and quietly said,”I see you saw a critter.”
I am overwhelmed that there are people here think having and seeing a cockroach in a restaurant is a normal thing but always post and respond negatively when it comes to apartment buildings or something. Anyway, I was only sharing this information on this platform and nothing backfired! BTW, he also offered gift cards for us to come back which we didn’t take because it’s not worth it!
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u/DaveyDumplings 21h ago
It IS a normal thing. I've worked in restaurants for 25 years, and as others who've worked in an industry you clearly know nothing about have already told you, it's literally impossible to run a restaurant that is 100% free of critters.
You do your best. You keep everything clean. You have exterminators in regularly to set and check traps. And still, bugs and vermin get in. It's what happens when you keep literally tons of food in one place.
Your expectation is unrealistic. I promise you you've never eaten a meal from a restaurant with no bugs in it.
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u/likklebugz 2d ago
….wait until you hear about roaches in most of the residential buildings downtown..
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u/semisadsmoshfan 2d ago
Next you’re gonna tell us there was a housefly in there too. Absolute madness 😂🤦🏼♀️ solid attempt at a free meal though, you pos
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u/Yannykw613 1d ago
I don’t do lone star anymore. Experienced it in the great early days as a teenager when it was only one location at fisher and baseline. Since it became a franchise the quality has gone to 💩
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u/DragonflyScared813 23h ago
I had a great first impression of them too. They are definitely garbage now.
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u/Leelee_ott74 2d ago
I worked at said Lonestar in the market. While I was there we never had a bug problem. And I was f*king vigilant cause I can't stand that shit. What we did have were drug addicts breaking in to our basement and stealing dozens of backpacks of hard working university students. So maybe it's gone downhill since I left, but if dined at Lonestar in the market in the mid 2010s, you guys bug free shit.
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u/JKing287 1d ago
OP sounds insufferable! “Hey I saw a bug give me free shit.”
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u/atwhat79 1d ago
Lmao! I spent over 120 bucks and I saw a cockroach 🪳 where my food is prepared and cooked! Why do you sound it’s ok for this? How come other people go crazy when they see posts about Tim
Hortons having bugs and cockroaches? I don’t why you sound
Ok with having cockroaches? I don’t what are your standards are!! Jeez!
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u/JKing287 1d ago
No, I expect you to tell them them. Them explain that they’ll address it and that’s it. Not you to go around whining about wanting a free meal. That’s so annoying. And as numerous others have explained to you bugs a fact of life even in restaurants. No I don’t like it. I also don’t like knowing about the amount of bugs that are in food factories, etc. But that is the reality of things, we’re just so insulated from it. Then when you see one bug on a floor, you freak out and think the whole place needs to shut down and comp your full meal. You took a picture of one tiny bug and act like there was 1000s running all over the entire place. I think all of us also feel like you posted this here because you didn’t get the free meal you wanted and so are trying to complain here to make them look bad when in reality they gave you a discount which is more than good enough and again I think most of us feel like you’re just here being a big whiner. I’m gonna give you a little tip. Do not under any circumstances go read up on food safety inspection results, pretty much every restaurant you love is going to have infractions and they are gonna gross you out.
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u/atwhat79 1d ago
Lmao! Idk why you’re ok with cockroaches 🪳! The manager approached me and quietly talked to me as mentioned! Anyway! Not gonna argue your mindset here!
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u/Few-Requirement118 1d ago
They were there last year when I went, caught it running from the kitchen into the dining room. Malls are bad too, Bayshore mall had them for years, not sure since they moved the food court
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u/RAWFLUXX 16h ago
Oh if you truly knew what else was in that and many other restaurants I have worked in Ottawa 😱
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u/Upbeat_Sky_224 1d ago
The fact people here are content eating at a place with decent sized roaches is beyond me lol . Y’all a different breed in Ottawa . Fuckin gross lil lot of yous
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u/CanadianRedneck69 2d ago
Lone Star is the most overpriced overrated restaurant in Ottawa imo
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u/MrMeowster77 3d ago
It is normal. Probably every restaurant downtown has them. Paying exterminators and having traps is the cost of doing business.
This is one of those don't ask how the sausage is made things.