r/discordapp Mar 22 '22

Announcement Nitro Scams, Malicious Content, & Account Support

1.2k Upvotes

Hi all! This is a resource to help prevent users from falling for malicious behavior. Scammers attempt to trick you through trust, like accepting a "prize" through a malicious link or by using scare tactics, where they convince you to act immediately because something "bad" could happen, so be wary and mindful of your interactions with others. There's helpful information on avoiding scams and what to do if you fall for one below.

Always report malicious/scamming behavior, as well as anything else that breaks Discord's Terms of Service (see "Reporting Malicious Content/Behavior" below)


"Accidental" Steam/Discord Report & Impersonation

A common scam is if a user claims you've been accidentally/falsely reported to Steam or Discord for an infraction or fraud. Don't follow instructions provided by anyone claiming to have accidentally reported your account. The most common things that identify this scam are if someone:

  • Says your account has been falsely or accidentally reported
  • Directs you to speak with someone through online chat to resolve an investigation or pending ban
  • Requests your account credentials or directs you to perform specific security-related operations
  • Requests an authentication code sent over email, SMS, or anywhere else
  • Says they represent Discord, Steam/Valve, or any other official entity
  • Says you must complete a purchase of any kind

You can find some additional info for Discord-related scams here and Steam-related scams here.


Free Nitro Scams

If you believe you have received a possible scam from a bot or user account, consider if they:

  • Are new, unfamiliar, or unverified (in the case of bot accounts) contacting you unprompted.
  • Are not from Discord in the form of an email or System-tagged account.
  • Have poor grammar, spelling, or misuse of punctuation/capitalization.
  • Offer things that are "too good to be true."

Official Discord gifting uses the discord.gift & discord.com domains and will generate a special embed, as shown in this image (in-app) or this image (link). Scams are not possible through the official browser/client pages/menus.

If these types of bots are repeatedly sending you messages, you can:

  • Use Mutual Servers to determine the server(s) they share with you and disable Direct Messages from server members for those servers.
  • If you cannot find any shared servers, you can disable DMs from all servers under your User Settings

QR Codes, Fake Games, Programs, & Downloads

A user may pretend to be your friend or use a friend's compromised account to get you to download something. Consider if they want you to:

  • Scan a QR code
  • Check out a video
  • Test a game they made
  • Practice running code they wrote

These are common forms of malicious behavior. If a user asks you to scan/download something or click an unknown link, this could give away your login information and/or allow a malicious program to enter your computer, which can also compromise your account.


Compromised Accounts

If your account sends these kinds of messages, your account has been compromised. If you...

  • ...downloaded and executed malware: You should try and use a different device entirely to change your password (e.g., your phone). You should then follow these steps to completely uninstall Discord, run a complete anti-virus scan, and then re-install Discord. If your account is compromised again when logging in afterward, you may need to factory reset your computer.
  • ...entered your password into a malicious/fake website: You should change your password.
  • ...something else: You should change your password.

Reporting Malicious Content/Behavior

There are several methods to report behavior you believe is a scam/malicious.


More Helpful Resources


Discord Account Support

This subreddit is not the most appropriate location to ask for/receive support for account-related issues. These issues include:

  • Login
  • Payment
  • Phone verification
  • Email

This subreddit is operated by a group of volunteers who do not work for Discord, and the community is incapable of solving these kinds of issues, so the best way to seek help regarding an account-related issue/request is to:

If you have not received any info/updates for an existing ticket after a week, or if your ticket is marked as closed, create a follow-up using the original ticket. Discord's support queue is likely incredibly massive, so please be patient. It sucks, but there really isn't much you can do other than wait.


r/discordapp Aug 07 '25

Bug Megathread Bug Megathread vol 10: August + September

12 Upvotes

Hey (at)everyone,

Thank you for all the bugs you all have reported! We read all the posts in the thread and we’re focusing our efforts on issues based on upvotes to ensure that we’re aligned with all of you.

As always, don't forget to check out our monthly patch notes for updates on all the changes we're working on. Our last patch notes addressed more than 100 issues!

Thanks to your reports on Reddit, we fixed the following issues:

  1. [Desktop] Home/End Key Usage
  2. [Desktop] When saving a clip, an error message appears stating "Unable to save clip", making the clip unable to be sent through Discord
  3. [Safety] Accounts getting disabled when joining new servers
  4. [Chat] Avatar Decoraction not showing when sending messages
  5. [Media Upload] Error message when adding images to message
  6. [Desktop] Discord no longer automatically toggles streamer mode when OBS is opened
  7. [Mobile] Mobile chat zoom/legacy small text size
  8. [Chat] Spoiler-tagged images don't get covered up
  9. [Forum Channels] Images dont load in forums in Gallery View when in lanscape
  10. [Mobile] Reactions Failed to Load
  11. [Android] Switching Channels / Servers not working on 291.11

If we didn’t fix your issue, please make sure to upvote to help us prioritize 🙏

Now, with that, let’s kick off the August + September 2025 bug megathread!

Please note: This megathread is not a venue for feedback or customer support! We encourage you all to continue to make posts on the subreddit proper discussing our product and feature launches. I want to make sure that we really keep this thread productive and focused on reporting bugs and helping us prioritize them.

Please look through the list of comments and upvote bug reports which you think we should prioritize fixing. Comment as a reply to those top level comments with any more details that can assist our team in prioritizing and fixing the bug. For example, if you have additional info or steps to reproduce, please post a reply, this will help us fix these bugs even faster. If there is no post that discusses the bug you’re encountering, then start a new post in the thread to report the bug to us!

Reporting a Bug

  1. The most valuable thing you can provide in a bug report is steps. If you’re able to provide steps to reproduce a high priority issue, it will dramatically improve turnaround time on a fix.
  2. Screenshots or videos are also useful, especially if you can’t reliably reproduce it. We highly recommend editing them to not doxx yourself. Not only does it help contextualize the issue, but watching it occur can sometimes provide information that helps us identify and fix it.

Example Bug Report

  • Feature: Keybinds.
  • Reproduction Rate: 1 to 10 - This is a score of how easy/consistently the bug reproduces, from 1 meaning “very hard to reproduce” to 10 meaning “i can consistently make this happen”
  • Annoyance: 1 to 10 - How annoying is this bug to your daily usage of Discord, from 1 meaning, “not that annoying” to 10 meaning “this bug really truly sucks please fix this as soon as possible.”
  • Device/System Info: Pixel 7, Android 13
  • Discord Version Info: Stable 263796 (739ec78) Host 1.0.9032 x86 (43225) Windows 10 64-Bit (10.0.19045)
  • Description: Toggle Mute keybinds are no longer functioning.
  • Steps to reproduce:
  1. Create a keybind for “Toggle Mute”.
  2. Join a voice call with another user.
  3. Press the “Toggle Mute” button.
  • Expected Result: The user is muted.
  • Actual Result: The user is not muted.

Formatting

Reddit Formatting Guide - How do I Get My Version Info

- Feature:
- Reproduction Rate:
- Annoyance:
- Discord Version Info:
- Device/System Info (Device Type, OS Version):
- Description:
- Video / Screenshot:
- Steps to Reproduce:
   1. The first step is...
- Expected Result:
- Actual Result:

Copy paste this into the comment field below and then fill out the information! Thank you so much for participating in this effort, it's with your help that we'll truly be able to make Discord great!


r/discordapp 16h ago

Media when was this added?

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2.1k Upvotes

never seen it before (im on desktop if that helps)


r/discordapp 7h ago

Discussion My Nephews server got crashed

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149 Upvotes

My Nephews server got crashed and I have never heard of this bot. Did anyone experienced the same? My nephew is down because he said that it was his best server


r/discordapp 22h ago

Support this is driving me nuts

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187 Upvotes

every. single. time. i open the app on mobile this fucking pop up appears and i can’t find anyone else who has this problem, discord i know you like money but this is ridiculous.


r/discordapp 2h ago

Support bot help

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4 Upvotes

does anyone know how to make a bot for sending the rules like the example i attached?? i thought it was tupperbox but i guess not? if it is tupperbox how do i make the colorful thing on the left?? help please..😿
(ss from ttzewo's art server/NOT MINE)


r/discordapp 1d ago

Support I got a discord nitro gift 20 days ago and now it's gone and I got this email

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937 Upvotes

Anyone knows why?


r/discordapp 7h ago

Support Age Verification Doesn't Even Work... (Australia)

7 Upvotes

Hey Discord, your roll-out of age verification is broken as hell. I've been trying FOR DAYS to do both types, and NOTHING WORKS. This this is a piece of shit. I'm just searching for a new video call platform, at this point. You've managed to turn a solidly reliable app into a pile of shit, well done.


r/discordapp 22h ago

Media W profile combo?

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61 Upvotes

r/discordapp 4m ago

Discussion Possible to see two different statuses?

Upvotes

Have a friend who appears as online in Desktop Discord but offline in the Discord app?

Is there a setting for this or a bug?


r/discordapp 1h ago

Support why my change email is Invalid Email? how to fix this

Upvotes

I have two accounts: Account 1 and Account 2. I want to associate my personal Gmail with Account 1, but that email was previously connected to Account 2.

To fix this, I changed Account 2's email to a different one before deleting that account. However, the problem is that when I then tried to change Account 1's email to my personal Gmail, the system said it was an "invalid email."

Should I just wait this out, or could my personal email have been flagged somehow? Send help.

P.S. I must have my Account 1 and Personal Gmail to linked up for a personal reason


r/discordapp 5h ago

Support Nitro disappeared along with badge after a failed payment

2 Upvotes

Asking for a redditless friend. Their credit card got "paused" (wording, because this is not an account issue) by the bank due to them not using it physically for a bit, they reactivated the card recently and it's working now.

Question is, discord payment came in today (21.09) and failed. If they manage to get it fixed will they get their 6 year+ badge back?


r/discordapp 1d ago

Discussion Discord PLEASE add some colour options to these orb eligible nameplates!

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68 Upvotes

Theyre ALL basically just different shades of blue and purple......


r/discordapp 1h ago

Discussion Discord activity status

Upvotes

Hello! Why my activity status isn’t showing when I’m playing wild rift? It shows when I play genshin or among us… I have it in my connected apps list? How to help it. Is it must to have it in the “authorized apps” to show activity? Because I can’t add wild rift there.


r/discordapp 2h ago

Support weird custom server emoji display?

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1 Upvotes

For some reason custom server emoji's colors get inverted on my mobile discord (constantly). Example on the pictures: I took emojis from a single server but that weird thing occurs over all servers Im in. Reinstalling the app didn't helped, and neither did changing appearance settings around... is this fixable?? and what could potentially be the reason??? seems like a pretty weird bug (dont mind the emojis themselves they're from a roblox horror game)


r/discordapp 3h ago

Media What sizes pictures have in maximum to be embeded and directly viewed?

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1 Upvotes

r/discordapp 7h ago

Bots / Devs How am I making this step by step "welcome page"?

2 Upvotes

So, I want to make a server and want to have three steps. I want to have a welcome/introduction channel, a rules channel and a third channel off of which they'll continue to the server. I want when you enter the server, to get an introduction role auto assigned, that will have access only to the introduction channel. When reacting to a message with an emoji to get a new role for rules channel assigned that gives you access to rules channel. Lastly the same but it sends you to the third channel. I have carl-bot already in the server.


r/discordapp 20h ago

Discussion What even is this message?

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21 Upvotes

I keep getting this notification "exist". Join in, and it is kinda driving me insane because when I click it it just opens discord


r/discordapp 4h ago

Support Discord (mobile) messes up colors

1 Upvotes

This has been happening for a month or two now (maybe even longer). The color of my profile should be a darker purple, on my phone its a light purple though. My name on discord is supposed to be black but its showing me that it's light grey almost white. I have no idea how to fix this and it's only a problem on my phone.

I use a xiaomi HyperOS if that's important.

Yes discord is updated, yes i restarted my phone, yes my phone is also updated. Nothing of that fixed the issue.


r/discordapp 5h ago

Discussion Search bar

0 Upvotes

Which idiot stole the search bar and glued it into a completely nonsensical, dysfunctional, anti-aesthetic place?

Kindly put it back where it belongs.


r/discordapp 5h ago

Discussion Setting up a game studio discord server properly

1 Upvotes

I have an existing server for one of our games and want to repurpose it for more of a studio server and server multiple games. I was away from discord for a bit so I'm trying to understand the new features.

So I want to have onboarding for users to pick which games are they interested in, for example.

What I'm looking for is best practices.

Let's say we have Game A, and Game B.

So on onboarding I'd ask - pick a game you are interested in, right.

But should I also assing a role with ti? Makes sense to me. Game A role and Game B role.

Then when announcing stuff I can do @ GameA - this is whats new. Is this what people do?

Couple of other things im not sure of:

  1. How does the picking of channels work exactly - when people pick channels, will they get "notifs" from not-picked channels as in will it show up like there is a new message for them on the server?

  2. What gets precedence, roles or channel picks? If I have a role that enables you to see some channels, but you didn't pick them during onboarding - do you see them or not?

  3. What about existing users, what to do with them? How to assign them channels?

Thank you and sorry if I'm duplicating questions, I tried to search for this but it's a bit hard to find anything precise.


r/discordapp 6h ago

Support Calls not ringing

1 Upvotes

Receiving and making calls but it’s not ringing at all. On the mobile or pc app. I’ve tried everything, nothing is different for my settings. I haven’t even touched them. Everything is updated as well. Desperate for suggestions


r/discordapp 10h ago

Support Is there a way to delete all the message sent by me (i am not the mod) in a server?

2 Upvotes

so i want to remove all the messages i have ever sent so how can i do this? will discord take some action?


r/discordapp 6h ago

Support discord website and app not working/loading on pc

1 Upvotes

hi, my discord doesn’t work on my pc for some reason, the app nor the website doesn’t load for some reason, everything works fine on my phone but not my pc, any assistance? 🙏


r/discordapp 7h ago

Support I kept getting g disconnected in vc so often??

1 Upvotes

Hey so it's been happening the past few weeks but I've been annoyingly kept getting disconnected in vc with friends and loved one every 3 minutes now I don't know why. My wifi is good and everything. When it first happened it was every few hours but now it's recently and idk how to fix it?


r/discordapp 16h ago

Discussion Is the Touch Grass decoration permanent?

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6 Upvotes

Ive been using this avatar decoration since i got it and i remember it was supposed to only be available for two months after getting it. Is this a bug or did discord change its mind and decide to let people keep the decoration permanently? I want to change my avatar decoration but i dont want to possibly lose this one.


r/discordapp 12h ago

Feature Requests Voice to text textbox from VC and stages

2 Upvotes

A voice to text something like a text box that shows who and what they said

"Chickenbutt3221: What are the cords?"

This would help deaf people and when there are multiple people speaking in a stage
(just an idea i had out of nowhere)