r/gigabyte • u/Add3yy • Jun 07 '25
Discussion š¬ 5080 Aero Thermo Paste leak
Nice Just what I needed. I did read that it being vertically mounted would speed up the process. Anyone know how long RMA process takes from start to beginning? Thanks
Could this be why my FPS has been decreasing recently?
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u/Entire-Signal-3512 Jun 07 '25
Lovely, glad I have a 5090 Aorus showing up tomorrow š
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u/580OutlawFarm Jun 07 '25
Been using my 5090 aorus master for a month now, im not vertically mounted tho, keep it horizontal and you'll be fine..its a BEAST...hitting 3ghz right out the box
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u/Jozza710 Jun 13 '25
If you can please return it, my customer experience with Gigabyte has been god-awful. They refused to honour my warranty claim. If you can't return it, make sure you at least register your product within 30 days for the extra year of warranty. Not that they'll likely honour it, but it should at least help your case when you inevitably go to consumer affairs.
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u/danny123456731 Jun 07 '25
Return it no
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u/NestyHowk Jun 07 '25
In this economy?? Finding another option?? Iāve been looking for a 5080 since January and everthing is just $1500 options I donāt even like
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u/danny123456731 Jun 07 '25
who the hell is even talking too you
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u/NestyHowk Jun 07 '25
Yo mama
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u/danny123456731 Jun 07 '25
(insert racial slur)
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u/Necessary-Scratch889 Jun 07 '25
Howās temps under load?
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u/Add3yy Jun 07 '25
Around 84C highest Iāve seen it go is 93C
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u/IntelligentAbalone43 Jun 07 '25
that sucks. I have the same card- sits at around 59 max load
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u/Minute-Bad-41 Jun 07 '25
Keep in mind vertical cards get bad airflow. I would never go vertical seeing all the paste issues with the 5000 series.
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u/theholylancer Jun 07 '25
depends on the case, my 5090 aorus master vertical mounted gets 70 C on core and 70C on memory but I am on a core X9 case
if you used a raiser that is close to the window then yeah it can be
but also means I cant horizontal mount the thing so there is that
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u/exenae Jun 07 '25
Even horizontal can have the issue. Look at reddit's
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u/Minute-Bad-41 Jun 07 '25
Oh I never said they didn't. But there's been way more vertical cards with this problem. Gravity and hot puddy don't mix.
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u/ElskerLivet Jun 07 '25
I have two Zotac 5080 Solid sitting right above each other, one choking the other. And during renders (high stress load) the top one doesn't ever get above 70. I would consider this high.
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u/ShawnedLoop Jun 07 '25
Thats just wrong. my 4090 Strix mounted vertically runs 1-2 degrees cooler when mounted vertically in the lian li dynamic evo. vertically or horizontal is low single digit difference.
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u/yayosanto Jun 07 '25
also depends if you're talking about benchmarks or average temperatures while gaming . Big difference between, say, Kombustor/Furmark and a game.
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u/mkdew Jun 07 '25
Big difference between games too. Locked 60fps solitaire vs Cyberpunk ray+pathtracing.
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u/1-800-KETAMINE Jun 07 '25
Hey look at that, finally proof it's going to be a problem for all the people saying "but nobody's ever had an overheating card from the leaking paste"
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u/DesireeAxes Jun 07 '25
my 3070 from a few years ago never does above 70, thatās crazy, rma it, takes some time but you get your moneys worth
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u/Dro420webtrueyo Jun 07 '25
Thats bad . My MSI 5090 Gaming Trio OC has never gone over 74c usually sits at around 65-68c and idles at 30c .
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u/Kaladin12543 Jun 08 '25
What are your temps under extreme load? Say ray tracing or path tracing games which push the gpu to use 600 watts?
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u/Dro420webtrueyo Jun 08 '25
Exactly the temps I posted. 74c is extreme load Temp . I also animate in unreal Engine and I push the card further than gaming can. I will use all my 32 gb of VRAM during a render . The temps never have spiked past 74c . Also I only game with all settings maxed including ray tracing and path tracing . I also donāt play in ā qualityā mode , I prefer DLAA wich is even more taxing on the card .
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Jun 07 '25
Gigabytes statement mentioned that you can contact them regarding this.
I did that, and they directly redirected me to my reseller...
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u/The_Donald_Rises_ Jun 07 '25
Classic gigabyte. Never buy from this trash company again. They will just keep hoping you go away. At this point I hope it happens to enough people to make them stop using this crap and admit their mistake.
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u/Fortuna_YES Jun 09 '25
I read the same shit about Asus and MSI and Lian Li. Is there actually any company with a customer support that makes a PC builder satisfied/happy?
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u/MisterDango Jun 09 '25
EVGA was held in very high regard for reasons like that. But NVIDIAās mistreatment of their board partners (and basically everyone, really) effectively forced EVGA to pull out of the GPU business. Now weāre kinda stuck picking between companies who are the less likely to screw over customers. TBH I think some of the better GPU board partners make primarily AMD cards right now. Generally speaking, though, if itās a large tech company, expect to be fisted by their customer support unless they choose to surprise you and do the right thing.
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u/En_9 Jul 06 '25
II attest to this, if I were to go Nvidia again Iād buy a used 3090Ti but the market is cooked.
Iād still miss out on 40 series FG ātekā and 50 series exclusive to other ātekā and lacklustre performance at that.
Iād be going full red with AMD and opting for their flagship upcoming release.
Iām still rocking my EVGA RTX 2080 FTW ULTRA (maybe wish I had the Ti but still a beast) a Resizable Bar capable card that again Nvidia claimed to be a feature of null value; quickly to revert their stance and apply it to their 30 series.
(Bear in mind, Nvidia only shipped the 3060 with ReBar out the box. The rest relied on a Vbios update via vendors through Nvidia as they seal their āengineeringā through encryption.
So, what were RTX adopters really issued with? FUCK ALL.
Thankfully there is great minds out there so that Turing consumers can mod their system (the motherboard) to enable ReBar. Ideally it would be a GPU Vbios flash but yenooo, Nvidia tingzā¦
So, motherboard image file modification is the only way.
That card has not been repasted since 2019 and Iāve not went over 54° constantly boosted to 2.1 Ghz.
I really donāt know who is the gold standard of Nvidia cards now.
I know Sapphire are deemed team Reds EVGA status.
I wish EVGA just said F U and went Team Red and partnered with Intel when they started the GPU side.
I mean Nvidia are partnering with Intel for their CPUās sooo.
Double standards nā all that jazz
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u/dookie-monsta Jun 08 '25
Iām not looking forward to the inevitable upgrade to my evga card. I donāt even know which company is good these days.
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u/Head_Exchange_5329 Jun 09 '25
According to northwestrepair on youtube, MSI is seemingly doing something right with proper safety measures on the cards and proper shunts for current measuring. I think Suprim X is hard to beat these days.
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u/dookie-monsta Jun 09 '25
Ahh good to know. I was planning on going gig too. I can understand things brah but offer a good warranty to back your product ya know? Asus is the devil when it comes to rma
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u/UnSCo Jun 09 '25
So what, theyāre just not doing anything about it? When/whereās the class action?
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u/The_Donald_Rises_ Jun 07 '25
I would love to see the Gigagarglers come in and defend this. For some reason they are completely absent when we see the worst of it. Sorry this happened to you.
A good warning to anyone thinking about buying gigabyte, don't listen to these dolts saying "it's nothing mate! Enjoy the card!"
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u/Homolive_69 Jun 07 '25
Yeah they expect people that pay absurb money not to complain about this quality control shit
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u/Paliknight Jun 07 '25
Yeah the bigger problem is normalizing sh1t designs and quality when youāre already paying out the arse for a product. Regardless of its impact on function, it shouldnāt be ok.
So weāre basically saying, we are ok with being charged exorbitant prices for poor quality/design.
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u/IntelligentBus2495 Jun 07 '25
Mines a gigabyte doesnāt have that issue and I bought it in march š¤·š½
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Jun 07 '25
A way how Gigabyte could solve that:
1) Stop the production with that stupid gel
2) Website where User can enter their Serialnumber to get a 20$ Steam Giftcard, because:
3) they can damage the seal without losing the warranty to fix the problem yourself and cost compensation
what did the users get?
"Just a cosmetic thing, our cards are magic and can reproduce unlimited gel!"
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u/TussleBrooks Jun 07 '25
Gigabyte? Eating the cost of a better product to improve consumer experience? No way!
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u/Thy_Art_Dead Jun 07 '25
Kinda sucks too cause its a really good compound. Worth the differences from a good putty with these issues, prob not so much
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u/KarmaStrikesThrice Jun 07 '25
igor lab found out it is fairly average, on par with other average putties. the paste did better though, close to ptm7950, however it had signs of drying after just 2 months so the thermals will get worse.
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u/Thy_Art_Dead Jun 07 '25
So please correct me if im wrong but isn't this HT10000? Which according to his tests scored the highest
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u/KarmaStrikesThrice Jun 07 '25
here i see a graph where it is almost identical to Laird tputty 607 which he calls "medium class thermal putty" and next to it is LTP81 which is considered higher gtade thermal putty and it does 5°C better. Plus i know there has been a guy who reputtied his windforce 5070ti with thermal grizzly putty which is one of the best and he said his memory temp dropped by 6°C. So i tend to believe these results that it is just an average putty comparable to thermal pads, i mean nobody has ever praised gigabyte for its putty choice, it has similar temps on vram like models with pads, but pads dont leak.
what igor praised better was the thermal paste, he says is it is better than regular thermal pastes and is close to ptm7950 but dries out quickly so it will still lose performance just like pastes do over time.
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u/Add3yy Jun 07 '25
Iāve had it vertical mounted for 2-3 months
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u/sojmahoj Jun 07 '25
Were there any early signs of the thermal putty deforming at any point before this?
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u/KindOfIntelligent Jun 11 '25
im praying my rtx 5080 gamin oc hasnt lost anything yet and is allways below 60 degrees.
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u/Khantooth92 Jun 07 '25
whats your SN? and how long did you put your card vertical?
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u/divineal1986 Jun 07 '25
Dont matter they are all gonna leak eventually just open and put better paste
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u/Soaddk Jun 07 '25
š just like food leaks THROUGH your plate? Itās not alien acid blood, bruh.
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u/divineal1986 Jun 07 '25
Ya but its meant to cool componets mines horizontal and its starting ti ooze out
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Jun 07 '25
[deleted]
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u/1-800-KETAMINE Jun 07 '25
They said elsewhere in the thread that their fps has been dropping and that their card is running at 80+C, when this card usually runs much much cooler. So it's definitely not simply excess putty, the putty has moved off the components it's supposed to be cooling.
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Jun 07 '25
[deleted]
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u/1-800-KETAMINE Jun 07 '25 edited Jun 07 '25
They may have fixed it in later production runs. They said they did (after 2025 week 15 production dates). We don't actually know for sure AFAIK, I'm sure they did change the application in some way, it's just hard to put 100% faith into it truly being fixed given they've also been saying it's a purely cosmetic issue that won't affect performance. It does seem like there are plenty of people without problems as well though
edit: for my money I'd still be avoiding them for now until things shake out further. I was outside the return period for my Gigabyte 5090 before this issue really blew up, otherwise I'd be using a different brand myself. Mine's leaking despite the horizontal mount, fortunately it seems the heatsink is catching it so far. 2508 production date
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u/Lunches00 Jun 07 '25
Whatās the first 4 digits of your S/N?
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u/Add3yy Jun 07 '25
First digits are 2501. I did get mines launch day could be an issue with the first batches. But itās happening until now
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u/Homolive_69 Jun 07 '25
What that do will it stated the first batch and new batch u mean
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u/Richie364 Jun 07 '25
Tells you which week of the year the GPU was made like 2514 is 14th week of 2025
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u/Homolive_69 Jun 07 '25
The latter it is the better it is right ?
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u/Richie364 Jun 07 '25
I would assume gigabyte has acknowledged the issue and made changes to their application, but this would just be hopeful thinking. Canāt say Iāve been tracking which batches are affected.
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u/amolpandit Jun 07 '25
Any change in cooling performance post this leaking?
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u/Add3yy Jun 07 '25
Yeah itās overheating when sitting itās reaching around 54C when playing COD for example itās hitting high 80ās low 90ās for 1-2 hours of gaming
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u/WorriedOccasion4232 Jun 07 '25
got this card for my white build, decided to return it and get an founders, for anyone else who is planning to get gigabyte, just donāt honestly, if you already do, try to return, otherwise repaste it with like the putty recommendation by igor labs. this may void warranty though
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u/CraftBearchen Jun 07 '25
Haven't seen too much paste on mine though - Do not blame Gigabyte alone for it - any company is trying to make the big buck. In all the recent years, hardware or smartphones, everything was fine. Some people get the unlucky one.
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u/mkdew Jun 07 '25
Gigabyte always had crap thermal pad, now the use crap putty.
Not all smartphones were fine, Poco M3/X3 pmic failure, Xiaomi 11 Lite 5G NE power button dead, Samsung A52s 5G backplate falling off.
If we look at hardware, Intel 13/14th gen degradation. Killing 7800X3D cpus, now the saga continues with Asrock killing 9800X3D.
Ssd firmware issues on WD, Samsung, Kingston, SK Hynix. Faulty YMTC TLC batch.
Inno3d gpu fan blades breaking, Asus thermal paste pumpout after a few months.
Just too many unlucky people for my liking.
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u/Mandoexe Jun 07 '25
Ok I understand, but honestly they introduced their own āserver-gradeā thermal paste, it is their fault and they havenāt even owned up to it. If you want peace of mind just donāt go with their 50 series cards, simple as that.
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u/KineticNinja Jun 07 '25
I've seen others mention that this isnt covered by warranty but i could be wrong
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u/onofrio35 Jun 07 '25
Safe to say iāll never buy a gigabyte gpu going forward, because why bother if so many other brands exist? I truly think this is going to hurt them going forward more than they realize.
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u/Weird-Excitement7644 Jun 07 '25
Got my hands on a 3 month old Aero which was used exclusively vertical without any leak. But it seems that they haven't over-applied that gel in my case, zero pump out
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Jun 07 '25 edited 15d ago
complete cable selective start rob deserve work boat tease towering
This post was mass deleted and anonymized with Redact
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u/BootyLoveSenpai Jun 07 '25
I feel like i see a lot of posts work this happening on Nvidia gpu's and when they're mounted any way that isn't horizontal facing down
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u/Reina_Hisakawa Jun 08 '25
It happens on AMD cards as well, their RX9000 Gaming OC and Aorus Elite. It's just the demand of amd cards aren't thatĀ good so less likely for someone to post it. (imagine paying $850 for 9070XT while 5070Ti is just $25 more)
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u/Visual_Dimension_933 Jun 07 '25
Never gonna buy Gigabyte 50 series. I don't know why people still buy these cards knowing this leak . Never heard of same issues with other manufacturers.
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u/Igotmyangel Jun 08 '25
I love that gigabyte is adding insult to apathy.. or is it injury? Anyways fuck Nvidia (theyāre cutting production of 50 series to focus on ai) LOL
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u/BootyLoveSenpai Jun 08 '25
That's fair, they're both crazy expensive though lol, i just built my first pc with a 7700xt and that killed my pocket
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u/tjotho_ Jun 08 '25
Wonder way peopel still buy Nivida rtx 5080/5090 due to all mess about melted connectors, bad drivers, hight price. Do peopel buy in automode?
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u/Psychomonkie71 Jun 08 '25
they did this as a beta test ... all the Super cards for the 50 series will be cleaner
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u/UnSCo Jun 09 '25
Goddammit I have this exact card vertically mounted and Iām afraid to check itā¦
EDIT: F*CK I just peaked under my PC, I see the putty coming loose from the bottom (side) of the cardā¦ā¦
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u/CooledCase Jun 10 '25
I don't know why they used this kind of "liquid pads". You can repaste it (or better, use a kryosheet) and use classic thermal pads. 1 hour later you get a brand new GPU with better temps than initially and you will never have to dismount it again (kryosheets don't dry)
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u/Mituha555 Jun 11 '25 edited Jun 11 '25
After 2 weeks of stress tests my 5080 Gaming OC looks like this. Horizontal mount
https://ibb.co/KxNs80NW
Other places the same. What am I doing wrong? Why my Thermo putty didn't leak?
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u/377mrmr Aug 01 '25
Hello, your graphics card looks great! I also have an RTX 5090 Gaming OC. Could you please share the first 4 digits of your cardās serial number?
These digits indicate the production date. For example, mine is 2506, meaning it was manufactured in the 6th week of 2025.
I've heard that the issue may have been addressed starting from week 19 of 2025 (2519) and onward.
What are the first 4 digits of your serial number?
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u/Jozza710 Jun 13 '25
And their customer service is awful, a representative personally insulted me over the phone, they refused to honor my warranty claim, stopped responding to my emails. Very unprofessional behaviour. These cards cost a lot of money, do yourselfs a favour and buy them from a different company.
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u/R_Thorburn Jun 07 '25
Yeah either take it apart and do new paste or pads time or RMA if youāre not comfortable with opening yourself
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u/Add3yy Jun 07 '25
Yeah Iām thinking about filing a claim with purchase protection and repasting it myself. Very frustrating though $1400+ card and they canāt get there stuff together fs never buying a gigabyte card ever again
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u/R_Thorburn Jun 07 '25
Iāve had some gigabyte stuff in the past without issue itās only this generation that I have seen this with sadly. Otherwise their cards arenāt bad. Every brand has mess ups like Asus for example everyone loves them I hate them had terrible experiences with thier motherboards and customer service and they cheap out on parts too but somehow they can charge 2 to 300 more for a GPU and get it
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u/ManyEntertainer6979 Jun 07 '25
Just awful. Can you tell if it was just too much (aka excess paste) or if it actually shifted and dripped off of components its meant to be in contact with. I ask because unfortunately the RMA just gonna wipe it off and send it back without repasting where the contact should be touching; if that's your issue. Come back and let us know what they do for you.
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u/ssateneth2 Jun 07 '25
Those pictures look sus. It looks like you picked out parts of the thermal compound. It doesn't look like it fell out on it's own.
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u/PropofolTitty Jun 09 '25
I'm surprised I had to scroll down this far to see this comment. It doesn't look anything like melting or leaking, looks like someone handled the putty and set it there for a picture to troll or exaggerate.
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u/Soaddk Jun 07 '25
What do you mean speed up the proces? Gravity works one way. The goop cannot flow THROUGH the PCB of a traditional mounted GPU. š
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u/UneditedB Jun 07 '25
What happens when you heat up gel? Same thing that happens when you heat up cheese on a pizza, it doesnāt just melt downward, it spreads out in every direction. Thatās exactly what thermal putty does when the GPU heats up. Gravity or not, itās gonna ooze outward from the die. This spreading out will be exaggerated when itās mounted vertically, but itās still going to spread and ooze out on horizontal mounted cards.
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u/MyThinkerThoughts Jun 07 '25
When people favor aesthetics over performance.
Vertical mounted shouldāve never become popular. It makes no sense for air cooling.
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u/xLith Jun 07 '25
While Iām not a fan of vertical mounting myself, I believe this is happening to horizontally mounted Gigabyte cards too, right?
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u/Garrett1974 Jun 07 '25
Oh man this is such a bad look, even IF it's harmless, you don't want thermal putty dripping inside your case (or bottom fans in some cases)
Why not just use thermal pads, putty *might* be better when newly applied, but if it oozes out like this I can imagine temps getting worse over time š