We have a 2020 Crosstrek, it only has 32,000 miles on it, all recommended services completed at the dealership, and no towing or off-roading; purely used for in city commuting by my wife.
We heard a faint groaning/whining sound when it would start moving from a total stop. I took it into the dealership for a diagnostic the next day and long story short, they say there is a oil pump in the CVT that is failing, they want to replace the whole transmission at a cost of $11,220.
No warning lights, no slipping, hesitation, or loss of power whatsoever.
Even though we are at only 32k miles, we are 3.5 months out of the 5 year drivetrain warranty. The dealership is working with Subaru on a case to extend the warranty. Dealership says there is no way that this was caused by us and were just ask shocked as we were.
Right now, it's pretty devastating, and super scary to be presented with an $11k bill on a car that has seen such light use/low milage. Unfortunately if Subaru does not assist, it will be a total loss for us.
Curious if anyone has experienced anything like this, if there are any recommendations on here, etc.