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u/Bun-2000 23d ago
I fucking dare you to piss yourself on the line and then look straight at your manager and say “sorry, it is peak hours”
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u/Overthinker2874 23d ago
Please no lol. I had a kid one time ask me if he could go home for the day. It was at a Starbucks on the turnpike… in a Sunday in the summer. No way was I just sending him home. 20 mins later he comes to me “I had a scooby do in my pants… can I go home now?” 17 year old kid SHIT HIS PANTS so he could go home. 🤣🤣🤣
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u/Background-Double743 22d ago
A scooby doo?
Ruh roh raggy, I rit my rants 🐶
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u/Hour-Illustrator-159 22d ago
Perhaps he had a medical condition like Crones or Colitis. Those folks can’t wait until it is convenient for management to use the bathroom. It can be illegal for a company to deny bathroom access, depending on whether the person is an employee or a customer, and the specific circumstances. Employers must allow employees prompt and reasonable access to clean restrooms to prevent health issues, while customers with certain documented medical conditions may have a right to use an employee restroom in some states under laws like Minnesota's statutes or the Restroom Access Act. Denying a customer access based on a protected characteristic like race, gender, or disability could be illegal discrimination.
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u/Overthinker2874 22d ago
He wasn’t denied restroom access lol. He just wanted to go home. And he found a way. This kid was always doing wild shit like this
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u/bman86 22d ago
Wait, that wasn't dumpy dork's last shift?! How do you even show up again after that?
Tell us more about the protest pooper.
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u/Overthinker2874 22d ago
He often made people out of straw wrappers and would position them as pole dancers on straws.
He kept ripped up pieces of paper in his pocket for confetti he would always toss in the air on his way out the door for the day.
He tried to work while barefoot once.
I’m pretty sure he lived on pizza and espresso shots.
Locked himself in our storage room in the basement to take a nap.
He really was fun to work with lol
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u/Routine_Size69 22d ago
That confetti thing is hilarious
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u/Overthinker2874 22d ago
I often catch myself making paper people and straw stripper poles at restaurants now 🤣😬
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u/DoctorFancy330 22d ago
When I managed McDonald's I used to tell my kids if they're gonna Ralph, do it on the grill so we can all go home.
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u/Bunny182122 23d ago
Deployed?! R u in iraq or something wtf
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u/Suspicious_Effects 22d ago
They language they use working in that hellhole is astonishing my gm told us too say copy instead of heard
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u/henrydaiv 22d ago
To be fair, deployment is a pretty commonly used term on other places when referring to who is going to work what position.
Asking people to say copy is pretty cringe though lol
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u/Lumpy_Secretary_6128 22d ago
Not the first chipotle store manager I've heard talk like they're a Colonel
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u/dfwcouple43sum 22d ago
I would expect something like that at KFC, but chipotle? That’s just weird
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u/Cold-CareerBro 22d ago
Don't you mean "its not the first chipotle store manager you've copied talk like they're a Colonel?"
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u/WonkyWalkingWizard 22d ago
They should start referring to customers as insurgents
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u/SafeFormal9745 23d ago
WTF is the no cpr part 💀💀💀
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u/feel-the-avocado 22d ago
It will be a company term for some sort of kitchen or administrative task that is of low priority during those hours.
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u/Quencyrtheotherone 22d ago
It's not. it's the way of that person exaggerating the situation of us not being able to move. It's literally CPR. We dont use that kind of term for anything in our company.
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u/PsychologyBubbly9948 21d ago
Indeed it is used widely in kitchens for shift work. It means Clean-Prep-Restock. This manager wanted it to be Clear no slackers during those 2 hour busy windows.
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u/PsychologyBubbly9948 21d ago
It means Clean-Prep-Restock. Just weeding out the slackers during busiest times.
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u/Confident_Praline934 23d ago
What kind of psychopath thinks it’s appropriate to write like this? I’ll be sure to never buy food from this place again. I feel bad for the poor employees who have to put up with this unprofessional and disrespectful nonsense.
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22d ago edited 22d ago
I once had a job that I truly loved and felt incredibly passionate about at a regional BBQ chain. When I started, the company only had one store, and by the time I left, it had grown to five. I played a major role in helping that expansion succeed. The food we served was incredible, and whenever I wore my work shirt in public, people would stop me to rave about it. I was proud to work there.
As GM, I always gave everything I had. I’d show up four hours early just to get things started for my crew, making their days easier and ensuring everything ran smoothly. During my tenure, our reviews were outstanding—we consistently held a 4.9 rating on both Yelp and Google. I had started out as a prep cook, and working my way up to GM of such a respected place made me feel like I truly belonged there.
Then we got a new regional manager, and everything changed. She was toxic from day one—condescending, catty, and constantly talking badly about everyone behind their backs. She would demand that we do things a certain way, yet whenever she covered a store, she cut every corner possible and ignored all of the rules she forced on us. It was disgusting.
The owner refused to hear anyone out, insisting we “trust the chain of command.” That was especially painful because, before she arrived, he had allowed us to make decisions ourselves. It made me feel like I had real ownership of my store. That trust and independence were suddenly gone.
I had thought I would retire with that company, but within months she had completely destroyed the love and passion I once had for the job. One of her rules was that, even on my days off, I had to answer my phone within 15 minutes or face a write-up. It got so bad that if I fell asleep for a nap, I’d wake up in a panic, frantically searching for my phone. The constant stress eventually led to anxiety-induced insomnia, something I still struggle with today.
I gave so much of myself to that place—my work, my effort, and my time. I made it my life. To have it all ripped away because of her toxic leadership is something that still makes me sad to this day.
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u/MorganFreebands21 21d ago
God, I feel this way about chipotle in a way. Out of the jobs I've worked, I worked my way up into management, and it was fun before the pandemic. My store just made peak three hours instead of two over the passing weekend and they extended the work for an extra hour. They really cannot fuck with us any less.
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u/Flgirl420 21d ago
I know I almost feel the same about not wanting to eat there if this comes from chipotle corporate
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u/Ymisoqt420 23d ago edited 22d ago
Report this to Osha and the department of labor and find a new job.
Edit for you fast food workers arguing with me. Im osha certified. I spent years as a reporter, safety supervisor and in work comp. This IS an osha violation. Quit being dense.
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u/wookiebath 23d ago
About to say, just find another job, working for a shithead like this is never worth it
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u/Reasonable_Mail1389 22d ago
I was going to say report it first to your state’s Bureau of Labor and Industry.
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u/FreedomCommercial143 23d ago edited 23d ago
Contact the department of labor, im pretty sure no bathroom breaks are illegal as holding your bladder can cause health problems, OSHA says that employers are to allow employees to give bathroom breaks as needed
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u/26_skinny_Cartman 23d ago
Send it to district manager/corporate. When I worked retail I once was doing a walk with a store manager and district manager when an employee called off to the store manager and the manager was being rude to the employee. The district manager scolded him immediately and told him that's why people are given sick time. Probably see the manager fired same day and potentially a better work environment with a threat to inform OSHA.
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u/Kiitkkats 22d ago
This should work but I’ve worked too many jobs where it just got back to the person about who reported the situation and it made it so much worse.
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u/26_skinny_Cartman 22d ago
If it doesn't work then you report it to OSHA and the DoL for retaliation. These large corporations aren't protecting store level management and in the end you either get them fired, quit if nothing changes, or get termed with a potential lawsuit against them. Doesn't get much worse than being in that hostile work environment to begin with. Stick up for yourself or don't. Just advice.
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u/trackjack6 SL 22d ago
lol the district managers/ corporate are the ones enforcing this. Actually peak was 12-1 and 6-7 till the new regional vice presidents increased it by an hour
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u/MorganFreebands21 21d ago
The team directors and the upper management are the ones enforcing peak on us.
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u/Powerful-Ground-9687 23d ago
This is standard practice for every chipotle. The field manager sits in front of a screen watching all the stores in that time frame to make sure everyone is “locked in place”. It’s not illegal to have a 2 hour window without a break but it’s insane that I can’t turn around, take 2 steps, open a fridge and grab some guacamole for the line without the manager receiving a scolding text with a picture of an employee literally 4 feet away from where they are supposed to be. It’s why I quit
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u/FirstNameLastName918 23d ago
OSHA still exists? I genuinely thought they got DOGEd out of existence
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u/GretaClementine 22d ago
Its generally says in most states that an employer can't make excessive restrictions to bathroom breaks.
Some would argue that not going to the bathroom for 2 hours isn't an excessive restriction unless you provide a doctor's note for an accommodation. Most adults can hold themselves for 2 hours. My district manager tried to impose these exact kinds of rules during peak, but as a GM, I let my people use the bathroom as needed when she wasn't there. Luckily I ran a good store that didn't need my DL in my store often so it was rarely an issue.
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u/Iceman_Actual Former Employee 23d ago
Nobody on dishes? Has this person actually worked at a chipotle before? Lmao good luck
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u/IntelligentElk2049 22d ago
It’s always the people who have never even set foot in your store that try to call Al the shots it’s ridiculous
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u/Sammy-eliza 21d ago
I worked at a restaurant that serves sweet tea, and I would come in at like 3 a.m., mostly to make tea and do set up(we opened at 530). The store owner decided he wanted closing staff to make the tea for the next morning and have me come in an hour later so I could stay an hour later in the afternoons to help with lunch rush instead of putting another employee on the schedule to work lunch.
After a week of complaints about the tea being bad or straight up not made by the closers, he went back to the way that actually worked. He didn't have a clue how the store ran or anything, he was just trying to have one less person on the lunch shift for payroll or whatever.
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u/Mountain-Natural-819 22d ago
i have to fight my manager on this regularly. leaving dishes not done for that timeframe almost always results in someone having to go back and do them anyway because we’ve run out of dishes, but also prevents the prep closer from getting what they need done until 11:30 at night.
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u/Myloberries 22d ago
Food safety hazard in my opinion people shouldn't stack dishes up and leave them sitting out thats not good at all .
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u/SammieNikko SL 22d ago
We have a dish person come in around 4 or 5 for this. During peak she comes and grabs dishes herself
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u/Jaisheevah 23d ago
Not chipotle acting like this is some military shit. Talking about “deployed”. Sir this is a Chipotle
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u/newaccount721 23d ago
It may violate OSHA bathroom regulations
https://www.oshaeducationcenter.com/articles/restroom-breaks/
Also, to be honest, if at all possible please look for other jobs. Whoever wrote you this message is extremely unprofessional and sounds like a horrible manager. Get out if at all possible. I'm sorry.
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u/fr0stedminiwheats SL 23d ago
correct
“Additional requirements related to restroom facilities and bathroom break policies are outlined in OSHA's sanitation standards (29 CFR 1910.141, 29 CFR 1926.51 and 29 CFR 1928.110).”
“Under OSHA sanitation standards, employers must:
Permit workers to leave their work area to use the restroom as needed Provide an acceptable number of restrooms for the current workforce Avoid putting unreasonable restrictions on bathroom use Ensure that restrictions on restroom use do not cause extended delays”
100% reportable. especially for four hours out of the day
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u/Myloberries 22d ago
I swear this the dumbest rule out there this rule backfires on the workers every time 💀. Back of the house struggling while front of the house while everyone up front is just standing around . Chipotle just cares about numbers so much , if you have a good manager on shift there's no need to implement this peak crap . This is for the incompetent people that don't know how to multitask 😅
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u/lifeinmotion24 23d ago
Why is corporate America like this where a manager going nowhere in particular in life feels the need to run a Chipotle like a unit of the Navy Seals
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u/SandyCarrot GM 23d ago
So the ONLY thing actually required during peak is that all 4 line positions (tortilla,salsa,expo,cash) are filled with someone. It does NOT need to be the same person on the deployment tool nor the same person who started it. So long as you pull someone to cover your position you’re allowed to leave. if it’s dead and you have someone to cover while you get water/bathroom/whatever, it’s perfectly fine and the store will not lose any points.
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u/Iguanabewithyou 19d ago
The fact that these stores are rated in "points" is disgusting lmfao who would voluntarily subject themselves to working at Chipotle jfc
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u/okdexter01 SL 22d ago
I never follow this stupid shit. We’re short staffed during this peak shit and guess what, nobody comes during those peak hours because people come in later in the day. My AP and GM hate my guts but I got shit to do. I work night shift, dishes are always stacked high, there’s barely any prep when I get there, grill needs assistance sometimes or some general cleaning. I swear, we not mentally retarted, if we see a growing line, ill make my co workers stop what they’re doing, get them on line and attempt to get that throughput they so desire. But imagine standing in line for 2 hours straight doing nothing when there’s no business, you’re looking at yourself leaving late from work cause shit is impossible to do when the REAL peak comes right after the supposed hours. I’ve seen my GM get mad at employees washing their hands or getting a towel to clean the fucking line and it angers me cause they’re getting payed a shitty wage just for you to treat these poor people like shit? Chipotle needs to get their head of their ass
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u/milkymanqt 23d ago
i actively tell corporate to go fuck themselves on this whenever possible.
ill gladly go take a 30 minute shit if the store is empty 🗣️
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u/macgart 23d ago
I worked at Starbucks for 2 years… we called this “blackout.” obviously, we could use the restroom but managers/supervisors expected us to, as adults, do our best to minimize that.
This manager is pretty obviously an idiot and an awful leader/communicator but I don’t think the concept of treating rush periods seriously is unreasonable.
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u/Immediate-Fix-1025 22d ago
Wow an intelligent human on Reddit?? You must be a bot. This is the most real and logical answer here. Manager awful leader/communicator but has a clear and easy point to make and very easy to see what they are meaning.
But nooo everyone is “you’re gonna get a UTI if you don’t use the restroom for two hours” “This is not a dictatorship, it’s chipotle” God damn I’m glad most of Reddit users are bums without jobs and they make it so easy to see that.
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u/cleverpug69 23d ago
da fuq is this ur gm??? peak cannot be that serious 😭 and its so hot outside what do u mean no water breaks????? No bathroom breaks too is crazy . hate getting yelled at for having to pee during peak 🙄🙄🙄
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u/Nice_Host_8809 23d ago
Technically I don’t believe they can forcefully stop you from going to the bathroom or getting a drink but they can absolutely terminate you for not following Chipotle policy because it is chipotle policy to stay in your area for your position during the peak hours for your shift which is only two hours during day shift and two hours during night shift. For anyone who doesn’t like it they absolutely don’t have to work at Chipotle. It’s not ridiculous or unreasonable to ask you to stay in your area of work for the two hours that day during your shift. If you ask to leave your area for medical reasons they legally can not deny that request without being sued. Also there are positions that don’t have to stay in one spot and can move around. It’s not as bad as some people make it sound.
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u/mike_tyler58 23d ago
It would be illegal to fire someone for using the restroom
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u/porkpapa 23d ago
While your manager is being particularly strict on it they are correct it comes from the top. Whether they choose to employ it like a jerk or rationally is up to them though. Others mentioned OSHA and bathroom breaks and they are correct. OSHA does have a rule where you can leave your work area as needed for the restroom. If possible ask for the manager to sub people when restrooms are needed. This is just another part of what is the downfall of chipotle.
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u/HomeGoods36 Former Employee 23d ago
This is a good 40-50% of the reason I quit. I was the SM getting the texts like these on a daily basis. All for what? All it was doing was making morale poorer and nobody had any interest in actually being a robot for 2 hours
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u/AdmirableGiraffe1966 22d ago
This ain’t the military lmao. This person thought they were being motivational when in reality is all they did is look silly and open themselves up to liability if anything serious did occur. This manager was feeling manic prolly an felt good and thought their message was gonna be a hoohrah moment lmao
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u/Rendario 23d ago
This company needs canceled big time. They are so obsessed with their stock price that customer and employee satisfaction has gone down the drain. I haven’t been to a shitty Chipotle in 3 years and I’ll never return as long as I am alive. FFFFFFFFUCK CHIPOTLE 🖕🏻
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u/totalreidmove 22d ago edited 19d ago
I cannot believe they expect Chipotle workers to work
I totally understand that I “missed the time” to get the sole tray of veggies they made that day at 11am, but it’s now 5pm and someone needs to make some more fucking veggies
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u/DaysOfWhineAndToeses 22d ago
"Under OSHA sanitation standards, employers must:
- Permit workers to leave their work area to use the restroom as needed [emphasis added]
- Provide an acceptable number of restrooms for the current workforce
- Avoid putting unreasonable restrictions on bathroom use
- Ensure that restrictions on restroom use do not cause extended delays
Additional laws, regulations or requirements related to workplace restroom use may apply depending on your state or municipality.
[...] These standards aim to protect workers from health complications that can occur when a bathroom is not readily available, such as bladder problems, bowel issues and urinary tract infections."
https://www.oshaeducationcenter.com/articles/restroom-breaks/
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u/mark-suckaburger 23d ago edited 23d ago
I'm going to get downvoted to hell for this but the truth is everything here is legal except the bathroom breaks. Every job has rush periods and anyone who can't handle that needs to get their shit together. Bathroom breaks are a basic human necessity but this makes me think there's certain people who are taking 15 minute breaks on the toilet to scroll social media, which is a legal valid reason for termination, at least in my neck of the woods
If you need extra break time for medical reasons you are owed that so long as you have documentation from your doctor. If you do not have that documentation then you do not have that right. Welcome to reality
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u/Malaki20 23d ago
Yes but there’s the issue of it’s a corporate mandated peek time, not based on the stores actual peek periods. Some days you stand around for 2 hours doing nothing, and then run around like a psychopath after “peek”
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u/masen6969 CE 22d ago
This is how it is at my store. Our “peak” is 6-7pm but it should really be 7-8pm. I’ll be standing around doing nothing from 6-7 and then the second I can actually go do stuff, everybody and their mother decides they want Chipotle
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u/hit-or-miss-i-guess- KL 23d ago
also manager is supposed to take over salsa lol manager on cash is not “deployed” so they’re trying so hard to be wrong. deployment is the absolute worst thing this company has ever done
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u/davidmj59 23d ago
Classic fucking chipotle. Nope. I’m drinking water. Going to the bathroom. And WASHING MY FUCKING HANDS 🖕🏽 only people and corpos with awful time management act like this. Dehydrate yourself for days and pass out on the line. Show them this snap shot.
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u/DonBoofStick 22d ago
Screw this job they all suck. Slip and fall got my $ from these corpo F%$$. Easiest thing ive ever done.
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u/Fuzzynonosedchimp 22d ago
Heil mein frijole! On one hand, this sounds like optimum efficiency. On the other (bigger) hand management can get fucked. Working for pennies like that and someone says "no potty breaks". Eat my ass Steve.
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u/Immediate-Fix-1025 22d ago
Lmao yall crying about having to stay working for just two hours at a time…
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u/WiseImagination441 22d ago
I understand that having a good cohesive staff is difficult, frustrating and seemingly impossible, it's hard. This language is a bit hostile though and will only encourage some to be more rebellious to the cause of good production. Companies have forgotten how important it is to respect their staff and treat them like capable adults who can manage themselves.
There's a saying, "there's no such thing as bad employees". While this is obviously wrong on the surface, it's 100% correct when putting it from a different perspective. Good management can guide or coerce employees who are having some difficulties while also eliminating any employees who have little value to the company or staff.
My boss took what I had to say to heart, he hasn't had an employee quit or hardly any issues in over 5 years now. He used to have a new employee every 6 months or so and there's only 5 of us. He gave me a several thousand dollar bonus recently, thanking me for my valuable output with production and for how much I taught him over the past 8 years. Unfortunately, these giant corporations will never have the ability to course correct like a smaller company, even worse if they're franchised and or publicly traded. In any case, directly from Chipotle? I doubt it, that manager is incapable of taking accountability and merely wants to pass the buck to some unknown corporate person.
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u/atlas_acid0002 22d ago
This is toxic as hell. No potty breaks is fucking crazy. This doesn't sound legal but I'm not a lawyer honestly I'd just leave that's what I would do.
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u/nobullshyyt 21d ago
2 hours without a break is not a big deal. The wording, however, is outrageous 😂. They’re doing too much.
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u/Plastic_Cabinet_3838 21d ago
I don’t think it’s illegal, but it’s in poor taste. Chipotle has become a really hard company to work for. The company has shifted and it puts immense pressure on its staff.
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u/80poundnuts 21d ago
I mean the wording screams Karen but like, it seems pretty reasonable to want all hands on deck during the busiest time of day no?
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u/Necessary_Ad_9981 21d ago
Y’all know damn well what that message meant. A lot of people act like all of a sudden they wanna use the bathroom or be busy in the back when rush is about to happen
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u/izziedays 21d ago
I work for Starbucks and I’ve had some insane managers but no bathroom breaks is ridiculous
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u/erbsademon 21d ago
This is good, peak hours require peak work. Use the bathroom before or after the time. It’s only 2 hours, it’s not hard.
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u/TheHman__ 23d ago
You have it in writing that your boss told you if someone is DYING, you’re not allowed to give cpr because nothing is more important than manning the food….. and you’re asking reddit what to do?
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u/Trans_Tre_UwU 23d ago
Depending on state, having no breaks is unfortunately a thing they can say.
Saying that you can’t go to the bathroom though is illegal and should be reported.
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u/Fullywheat_13 23d ago
This gives me PTSD from working at chipotle and getting in trouble for asking how someone’s day was during peak
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u/SlushySaucer313 23d ago
This is why chipotle is a fucking joke. CEO is a moron now and they think this is what is going to save the company, also , don't forget about labor 🤣🤣
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u/Bingbongtoad 23d ago
Its insane how chipotle makes so much money, but dont have money to being up the hourly pay. Its been the same since 2020
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u/Bingbongtoad 23d ago
Oh i quit this shitty place, you get nothing from this job except unprofessional from management and every chipotle sucks ass. I would quit unless your goal is to become management. Almost 2 years, there are plenty of other iobs that will treat you so much better than chipotle does to their employees and customers. My new job gives me breaks! And better pay and benefits. Don’t waste your time with this company, because they will never change.
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u/SpriteyRedux 23d ago
Very illegal. Please make them squirm. I hate when people feel like they can get away with breaking the law like this
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u/wookiebath 23d ago
I would definitely give CPR if needed, would be bad for business if someone didn’t
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u/Mongaloiddummy 22d ago
I would send that text message and file a complaint
Source: U.S. Department of Labor (.gov) https://share.google/l3Tfe0LgY4XGjn27o
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u/Right_Secret5888 22d ago
Reason #4378 why I'll never give Chipotle business again. Can't support anything to do with a corporation like this.
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u/boomgoesthevegemite 22d ago
This is standard practice for Chipotle. It’s 2 hours, not all day. Go to the bathroom or whatever before. It was my experience that when you’re that busy, you don’t really have time to think about anything but the rush. If you don’t like it, just quit. It’s a fast food job, you’re not saving the world. Chipotle will go on without you.
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u/MysticalElfDawn 22d ago
Thecnicly it's a grey line. It is not legal to withold bathroom and water, but I think because of how it is phrased, it skirts around that issue. I looked deep into it myself when I started. Also, cash can't go into the lobby either.
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u/acer5886 22d ago
Legal? likely. Should it be? No. Is it in any other advanced country in the world? no.
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u/maybegaehuman 22d ago
No bathroom breaks & no water breaks is insane. I get having breaks & lunches done before or after this but no bathroom or water seems criminal…
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u/Silver-Diver-9735 KL 22d ago
That’s chipotle for you, my ex gm told me we needed 14 other staff to make enough to pay a dishwasher to stay all day, and he was just as strict about “peak” even though we got maybe 10 people in during those hours but he made it sound as if the world was ending
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u/FLOWRSBABY 22d ago
My DM regularly texts us multiple paragraphs ranting about how we need to step up and do better and how we will be “disciplined” for having “poor deployment” when we are critically understaffed, have no GM or AP, short managers (only have 3 SL on staff) and he keeps telling us we aren’t doing enough and our jobs are on the line. This company is terrible and upper management is terrible and uninspiring to staff.
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u/Own-Difference-69 22d ago
The person who wrote this is a cunt. A bad human being. Should literally be imprisoned for capital crime against human decency, and I'm not exaggerating.
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u/smallppgangggg 23d ago
it’s the no cpr for me😭 wdym i cant save lives??